365ac Responsible Gaming — Stay in Control, Keep It Fun

What Does Responsible Gaming Mean

Responsible gaming means keeping gaming a controlled part of your entertainment — not a life goal or source of income. At 365ac, we work to protect every player, because your wellbeing matters more to us than any transaction.

The core principles of responsible gaming are:

• Treat gaming as entertainment, not a source of income
• Only spend money you can afford to lose without it affecting your life
• Setting time and spending limits before each session
• Never let gaming take priority over family, work, or health
• Avoiding the urge to chase losses with bigger bets

How to recognize the signs of problem gambling

Many people don't realize when recreational gaming becomes a problem. Watch out for these warning signs:

If two or more of the above signs apply to you, use 365ac's self-exclusion tool and seek professional support.

Effective Strategies to Protect Yourself

Under 365ac's responsible gaming policy, every player is encouraged to develop the following habits:

• Set your budget in advance: Set a fixed monthly gaming budget and stick to it. Treat this amount as your entertainment expense — nothing more.
• Respect your time limits: Decide in advance how much time you will spend gaming each day. Set an alarm or use 365ac's session timer.
• Avoid betting on impulse: Avoid gaming when you're angry, upset, or under the influence. Your judgment is impaired at these times.
• Accept your losses: Resist the urge to "try one more time" after a loss. Recovering losses is never guaranteed.
• Take breaks: Take regular breaks during long sessions. Get up, walk around, and drink some water.
• Keep other hobbies and entertainment: Don't let gaming be your only source of entertainment. Spending time with family, exercising, or pursuing hobbies helps maintain a healthy mental balance.

Steps to Set Your Limits

You can easily set various limits directly from your 365ac account. The table below outlines the available limit types and when they take effect:

To set your limits, go to your profile settings and select the "Responsible Gaming" option. If you need any assistance, our support team is ready to help.

Self-Exclusion — The Courage to Make the Right Choice

Stepping back is not a sign of weakness — it shows self-awareness. 365ac's self-exclusion feature lets you take a break from the platform for a set period.

Self-exclusion options:

• 7-day break: Ideal for short breaks
• 1-month break: To take a break from gaming for a moderate period of time
• 6 months or 1 year: For Long-Term Protection
• Permanent exclusion: If you feel gaming is no longer right for you

Once self-exclusion is active, you will not be able to log in to your account and all promotional communications will be paused.

The Role of Family & Loved Ones

Family and friends are often the first to notice when someone is struggling. If you see signs of problematic gaming in a loved one:

• Raise your concerns calmly and directly — avoid placing blame
• Look into professional support options together
• Avoid enabling financial transactions that allow them to continue gaming
• Seek emotional support for yourself too — this situation is difficult for family members as well

The 365ac support team is also available to provide assistance and information for family members.

Support Resources & Contact

If you or someone you know is experiencing gaming-related problems, the following support resources are available:

• 365ac Support: Get direct support via the platform's live chat — available 24 hours a day, 7 days a week
• Email Support: [email protected] — report concerns confidentially
• Mental health services: Contact the national mental health helpline or a local counselor
• Lean on someone you trust: Have an open, honest conversation with a friend or family member

Remember — asking for help is a sign of strength, not weakness. 365ac is always here for you.